Technical Support
- All off-site technical support requires at least 48 hours ' notice.
- Sensor technicians are not allowed on site without the presence of the official Installer or System Integrator.
- Sensor’s technicians will not install or repair installations, cables, etc. on behalf of the installer or System Integrator.
- Sensor’s technicians will assist with programming, setting up of software and training only.
- Sensor’s standard terms and conditions apply.
CALL-OUT FEES
- Call-out fee for 1st hour: R850.00 ex VAT
- Hourly rate after 1st hour: R450.00 (excl. VAT)
- Travel charge after initial 50 km: R 5/km
- Call-out fees are non-refundable.