How can I book my unit in for repair?
Notify your Sensor Sales Consultant of your problem with your unit. Bring your unit with its packaging and all of the accessories (including your power supply and hard drives in the case of recorders) and a copy of your invoice to our Repairs Centre based at Tarsus Distribution Warehouse, Waterfall Commercial District, 1 Ruacana Street Buccleuch, Sandton. One of the service controllers will assist you in logging a repair ticket with your details and the nature of the problem. You can leave your unit/s with us and you will be notified of the fault via email and depending on the fault it will be repaired or returned to you.