Author name: mcccatalystafrica Web Admin

We are now officially preparing ourselves for that very cold winter season. As we move into this winter season we encourage users of security systems and surveillance cameras to prepare and maintain their equipment. Seasonal checks and maintenance of your equipment is of great importance. In this winter season extreme cold and harsh weather conditions can have an impact on the performance of your systems.

Before returning a device that is faulty, consider the condition of the unit and state information such as the following; By supplying sufficient information you are able to identify the faults accurately and if there are any parts that have been removed and or broken off of the device all pertaining parts have to be

Operational faults can occur on a site, and the device where the symptom is noticed becomes the point of blame. These issues do occur and a very simple example would be a faulty solar solution that does not provide sufficient power, and a branded recorder gets the blame. Often, when these issues arise no further

Fresh from winning the Hikvision Global Excellent Service Partner Reward for outstanding technical repairs (RMAs) and technical support for 2017, the only company to win an award from Africa, Sensor Security has welcomed John Loudon to its team. Loudon is well known in the security industry and has worked with numerous key players over the

To encourage superior levels of service, Hikvision acknowledges its top achieving service partners with an annual award. Sensor Security has just been named the winner of the Hikvision Global Excellent Service Partner Reward for outstanding technical support and repairs (RMA’s) for 2017. Bill Xu, Hikvision Channel Sales Manager, African Business Department, details the selection process,